EuroCheckin (“we”) provides guest-registration, check-in and booking-management services. This policy explains how we process personal data under the UK GDPR and the Data Protection Act 2018.

What we process

• Account data - name, e-mail address and billing details of accommodation providers who create an account.
• Guest data - details guests submit at online check-in (name, nationality, dates of stay and, for non-UK guests, passport details), processed so the accommodation provider can meet its obligations under the Immigration (Hotel Records) Order 1972.
• Usage data - technical logs needed to run and secure the service.

Roles

For guest data, the accommodation provider is the data controller; EuroCheckin acts as a data processor on the provider’s instructions.

Retention

Guest records are stored for the statutory period (12 months in the UK, up to 3 years where providers choose longer retention) and deleted afterwards. Account data is kept for as long as the account exists.

Your rights

You may request access, correction or deletion of your personal data, and lodge a complaint with the Information Commissioner’s Office (ICO). Contact us at info [at] eurocheckin.eu.

Security

Data is encrypted in transit, hosted within the European Union and protected by role-based access controls.

These terms govern the use of the EuroCheckin platform by accommodation providers.

The service

EuroCheckin provides online guest check-in, a digital guest register, booking-calendar synchronisation and related tools. The service supports compliance with the Immigration (Hotel Records) Order 1972 but does not constitute legal advice; the provider remains responsible for its own legal obligations.

Accounts and payment

Subscriptions are billed monthly per property at the price shown at sign-up, after any free trial. You may cancel at any time; cancellation takes effect at the end of the paid period.

Data

The provider is the data controller for guest data; EuroCheckin processes it only to deliver the service (see the Privacy policy). The provider is responsible for informing guests about the registration requirement.

Liability

The service is provided with reasonable skill and care. To the extent permitted by law, EuroCheckin’s aggregate liability is limited to the fees paid in the 12 months preceding the claim.

Changes

We may update these terms with reasonable notice; continued use after the notice period constitutes acceptance.

Governing law

These terms are governed by the laws of England and Wales.